One-stop Standardization Special Service

The five links are closely linked, and private customization provides quick response to solve problems

consulting service

Specially assigned person is responsible for technical support and answering the demand letter

Programme

Provide detailed technical proposal according to customer requirements and products

Assembling

The equipment owner is responsible for the whole process of equipment progress. The business specialist updates the production schedule every week and reports to the customer

inspection

After the internal acceptance, send the acceptance information email to the customer and notify the customer of the appointment time to the factory acceptance time

Shipping

The engineer follows the equipment to the customer's factory for installation and adjustment

Service promise

Intimate service · Manufacture precision · Satisfactory price · Customer rest assured

Customer Oriented

Provide you with the right solution

Service as the core

Multi-directional and multi-angle to serve you

Based on quality

Build products you can trust

Quick response

200+ service engineers, ready to serve you

5minute
Give technical advice
8Hour
Quickly resolve complaints against
24Hour
to domestic customers
24Hour
Provide clear scheme design
After-sale warranty
Three Guarantees Clause

The product has three guarantees, and the warranty period is 1 year, but it does not contain wearing parts. (Note: The three-guarantee product refers to the repair, replacement and refund that need to be carried out due to quality problems. The direct expenses within the scope of the three-guarantee will be borne by us. The costs of freight, accessories, and technical personnel accommodation and travel expenses shall be borne by the equipment user. bear

One year guarantee

The product has three guarantees, and the warranty period is 1 year, but it does not contain wearing parts. (Note: The three-guarantee product refers to the repair, replacement and refund that need to be carried out due to quality problems. The direct expenses within the scope of the three-guarantee will be borne by us. The costs of freight, accessories, and technical personnel accommodation and travel expenses shall be borne by the equipment user. bear

Standardized Complaint Handling Body

During the operation of your project, if there is any problem with the production line, you can make complaints and feedback. We guarantee to complete the problem identification within 24 hours and issue a solution, and help domestic (10 days in China) customers to solve the problem within 3 days. Standardized operation of our complaint handling system ensures accurate and fast problem handling